Improve customer relationships with customized IT
Automotive dealerships are fast paced and ever changing to optimize their services to meet and hopefully exceed customer expectations - and, at the same time maintain a conducive work environment for employees. Business environments like these require dependable behind-the-scenes programs, procedures, training, planning, forecasting, and most importantly an integrated network system.
As a automotive dealership, your system must be capable of hosting a variety of applications and equipment that ensures accurate sales, pricing, communications, vending, PCI compliance, security, and confidentiality of data to name a few. That’s where we come in.
Our industry IT designs for:
- Payment Card Industry - Data Security Standard (PCI-DSS) for security
- Cash Registers
- Credit Card Swiping
In the sales environment, customers expect the best. They are driven by value, convenience, efficient service, and satisfaction. Businesses who fail to meet these customer expectations fall short of the mark and are not maximizing their business potential.
Dealership IT designs are far from simple and straight forward. They must include systems and processes that ensure smooth transactions, sales, recordkeeping, data storage, backups, and information technology (networks and infrastructure) that can handle the flow.
Some of the elements that should be included in your IT design are:
- Online sales
- In store shopping
- Cost and budgets
- Flexibility, consistency and dependability
- Deployment and distribution of goods
- Work stations
- Data storage
- Backup system
- Servers, tape drives, redundancy, and like components
- Backoffice environment and equipment
- Software applications
- Spam and virus solutions
Support and Service
Support and service of dealership systems is available from Karpel Solutions. We can help design and manage a solution that provides dependability and customer satisfaction.
Find out how our industry solutions can help your business succeed.