Karpel Solutions is honored to be voted to the St. Louis Small Business Monthly’s list of Best in Customer Service AGAIN in 2016! I am proud of this award. Our team works really hard to deliver the BEST in IT, quality and customer service, because delivering on our promises is a #1 priority for Karpel Solutions.
It amazes me how many IT companies can't seem to get quality and customer service right …
When you call them for help, you end up talking to their voice mail. When you finally get them on the phone, they make you wait hours – even days – before they actually get your problem resolved. Sometimes it never seems to get fixed, and it’s easier to find a work-around or simply fix it yourself than to call your IT provider!
Even then, a lot of them take longer than they promised, nickel-and-dime you over everything and, as a final insult, they act like they’re doing YOU the favor!
I think it’s about time someone finally got it right.
That’s why we decided to start a “one company revolution” and committed ourselves to delivering fast, affordable IT support with the best quality and customer service - for businesses that just want IT problems handled quickly and correctly.
Although I don’t think this is an amazing concept, it still surprises me how many so-called IT experts don’t get it right – and the truth is, you shouldn’t have to tolerate (or pay for!) low-quality IT support.
Does Your Computer Support Guy Treats You Like A "Bad Date"?
Not returning your calls fast enough…
Constantly missing deadlines…
Not fixing things right the first time…
Never following up on your requests?
If you answered YES, please give me a call!
If you are already a client and answered NO, please forward this to someone you know who struggles with their IT.
I would LOVE the chance to prove that Karpel delivers what we promise!
Many thanks,
Tony Morris
Vice President, iNSIGHTbyKarpel
314-892-6300
