Tips to improve VoIP call quality in Microsoft Teams

Microsoft Teams makes collaboration easy, but VoIP calls within the platform can sometimes face quality issues such as delays or fuzzy sound. Ensuring top-notch call quality goes beyond having a fast internet connection — it’s about refining your setup and tackling potential challenges head-on. Here are some tips to help you achieve crystal-clear VoIP communication […]

Improve VoIP call quality with VoIP QoS

Experiencing poor call quality with your VoIP system? From dropped connections to static-filled conversations, VoIP phone systems can sometimes fall short on reliability. VoIP quality of service (QoS) can help resolve these issues. This article will explain why VoIP QoS is essential and how you can adjust settings to improve your call experience. What is […]

VoIP vs. traditional phone security explained

Transitioning to Voice over Internet Protocol (VoIP) phone systems can bring significant flexibility and cost savings for businesses. However, many still worry about the security of VoIP compared to traditional phone systems. In this article, we’ll tackle frequently asked questions about protecting VoIP and traditional phones so you can decide whether to make the switch […]

What are the differences between proprietary and open-source VoIP?

VoIP, or Voice over Internet Protocol, has revolutionized communication by allowing businesses to make and receive phone calls over the internet. In this blog post, we will discuss the advantages and disadvantages of two types of VoIP — proprietary and open source — as well as factors to consider when choosing the best VoIP solution […]

Red flags that signal a possible VoIP hack

Voice over Internet Protocol (VoIP) systems are a convenient and cost-effective solution for businesses, but they also present unique security challenges. A successful hack can have serious consequences, from financial loss to compromised client information. Being aware of the red flags — such as sudden drops in call quality or suspicious account changes — can […]

The complete guide to business phones in 2024

In 2024, choosing the right phone system is more important than ever to stay ahead of the competition. This comprehensive guide will walk you through the latest business phone system advancements, including Voice over Internet Protocol (VoIP), which has become the preferred choice for companies looking to enhance their communication strategies. Discover why VoIP is […]

Leverage these VoIP services to unlock business growth

Looking to grow your business? Various Voice over Internet Protocol (VoIP) services can help you get there by enhancing your business communication strategy. With advanced call management, scalability, and easy integration, VoIP opens up new opportunities for growth. Discover how the following VoIP services can propel your business and help you reach your goals.   […]

Navigating your business to the cloud: A 5-step UC migration guide

Migrating your unified communications (UC) system to the cloud is a strategic move that promises enhanced security, scalability, and flexibility. However, it’s a complex journey that requires careful planning and execution. This guide outlines five essential steps to ensure a smooth and successful cloud migration for your business. A phased approach is key A holistic […]

Factors to consider when looking for the right small-business VoIP solution

Communication underpins any successful business, and Voice over Internet Protocol (VoIP) systems have redefined how companies address their communication needs. For small businesses, selecting the right VoIP system can bring about significant cost reductions, improved adaptability, and better scalability. This blog post delves into the critical factors to weigh when choosing a VoIP system, from […]

The evolution of business phone systems: From traditional to cutting-edge

Traditional business phone systems, once defined by bulky equipment, complex wiring, and restricted features, tethered companies to their desks while incurring steep maintenance expenses. The advent of modern technology has dramatically reshaped business communications. Now, small-business owners have access to advanced, flexible systems packed with features. Voice over Internet Protocol (VoIP) is at the heart […]