From cost-saving to game-changing: AI’s new role in business telephony

Businesses that once adopted Voice over Internet Protocol (VoIP) to save money and improve call quality are now tapping into something even more powerful: artificial intelligence (AI). AI is being woven into communication systems to not just support calls, but to understand, adapt, and learn from them, making conversations smarter and customer service more seamless.

Is Windows 11’s agentic AI safe? A deep dive into its risks and benefits

Microsoft is pushing the boundaries of AI with an experimental feature in Windows 11 called the Agent Workspace. This new tool allows AI agents to handle background tasks, potentially improving productivity and efficiency. But while the feature can automate routine tasks, Microsoft is quick to point out that improper use or lack of security controls could open the door to malicious activities.

Mac growth surges as Windows 10 reaches end of support

The end of Windows 10 support has triggered one of the largest hardware refresh cycles in years, and businesses are using this moment to rethink their technology choices. With AI-ready performance and long-term value becoming top priorities, Macs are gaining ground and transforming how organizations plan their future fleets.

The “digital intern” you’ve been waiting for: Automating admin work with Windows Copilot

Every solopreneur and small-business owner knows the struggle of wearing too many hats. One minute, you are the CEO, and 10 minutes later, you’re the administrative assistant trying to fix a sideways scan. Microsoft’s latest feature, Copilot Actions, might be the extra pair of hands you’ve been waiting for.

What is cloud AI, and how can it benefit your business?

AI (artificial intelligence) is changing the way we do business, and cloud AI is making it simple for companies to incorporate this technology into their daily workflows. In this article, we dive into what cloud AI is, how it works, and how it offers businesses a cost-effective, scalable way to leverage AI.
What is cloud AI?
Cloud AI is the delivery of artificial intelligence services and tools through cloud computing platforms.

Key innovations reshaping healthcare in 2026

Once-experimental tools are now improving how healthcare organizations treat patients and operate, creating new opportunities for innovative companies. Let’s explore the novel technologies set to revolutionize healthcare in 2026.
Virtual hospitals‌
A virtual hospital is an online system that lets patients receive medical care without traveling to a physical facility.

8 AI features in modern web browsers you should be using

Think your browser is just for clicking links? Think again. Here are eight AI-powered features built into modern browsers that are making web surfing faster, smarter, and safer than ever before.
Content summarization
Content summarization tools now built into browsers or available as native features can scan an entire page and distill it down to the key takeaways.

9 essential VoIP security measures to safeguard your business communications

Voice over Internet Protocol (VoIP) makes it easy for businesses to stay connected from anywhere, but convenience shouldn’t come at the cost of security. Cybercriminals are always looking for new ways to exploit unprotected phone systems. The good news? Keeping your VoIP setup secure doesn’t have to be complicated.