Providers of cloud-based services are experiencing a steep increase in demand these days, as the COVID-19 pandemic goes global. Because of the pandemic, many employees are working from home, relying on digital productivity and collaboration tools to get their job done.

While Voice over Internet Protocol (VoIP) technology itself is easy to use, there remain several questions about its nature and deployment that every business owner should ask. Should VoIP be on-premises or cloud-based? What’s the difference between a mobile VoIP client and a software-based application? What VoIP service is best for your business? The following compilation of VoIP options will answer these questions and help you choose the ideal service for your enterprise.

There are countless technology-related trends that come and go, but one of the most important technologies that business owners are sticking with is the cloud. Owners and managers know they ought to be using “the cloud” but it can be confusing to understand what it is exactly and then choose from among the different types of services available.

Many businesses still rely heavily on landline telephones, which remain one of the first points of contact businesses have with their customers. With the marriage of traditional telephony and digital connectivity comes a more affordable and more reliable option: internet phones.

Moving your business’s resources to the cloud is quickly becoming the mainstream formula for success. But this comes with certain risks and requires careful planning. Your organization’s unified communications system (UC) is no exception and can be more challenging than moving other functions.

If the prevalent image of a startup is a couple of guys in a garage (think Amazon, Apple, Disney), the emerging picture of the workforce of the future consists of skilled talents collaborating in the cloud. Thanks to the human cloud, small- or medium-sized businesses (SMBs) nowadays can eliminate the barriers associated with traditional workspaces and enjoy cost-effective solutions.

Software developers make a profit by selling us the best product they can create. When selling pieces of their software in bulk, they offer licensing packages to businesses so you don’t have to buy 100 copies of the same CD. Now that an increasing amount of services and tools are moving into the cloud, it’s a lot harder to track how many licenses you’ll need and how much they’ll cost.

As more and more solutions are made available on the cloud, more and more businesses are flocking to use them. One increasingly popular solution is cloud-based enterprise resource planning (ERP). If you want to integrate your systems using an ERP, then you should seriously consider a cloud-based ERP.
Define: Cloud-based ERP
ERP is management software, usually offered as a bundle of applications, that aims to help businesses automate the collection, storage, management, and interpretation of data from various sources like accounting, inventory, marketing, service delivery, etc.

Arranging meetings that work with everyone’s schedules is a pain — especially if participants don’t work in your office. A calendar that is easy to share publicly simplifies everything from scheduling calls with clients to quarterly meetings with business partners.

Cloud technology is becoming more pervasive every day. A Forbes report found that 77% of enterprises have at least one application or a portion of their enterprise computing infrastructure in the cloud. But somehow, myths about its lack of security remain.