For retailers, the holidays are the busiest time of the year, and it's easy to overlook cybersecurity amid all the chaos. However, proactive measures can help prevent potential cyberthreats from disrupting business operations and customer trust. Here are common cyberthreats during the holidays and some ways retailers can defend against these.
A regrettable byproduct of the holiday season is the overwhelming surge in phone activity, posing a significant challenge even for robust VoIP (Voice over Internet Protocol) setups. To ensure your system and employees do not drown in the deluge of customer calls, it is paramount to finely calibrate your VoIP system.