Businesses that once adopted Voice over Internet Protocol (VoIP) to save money and improve call quality are now tapping into something even more powerful: artificial intelligence (AI). AI is being woven into communication systems to not just support calls, but to understand, adapt, and learn from them, making conversations smarter and customer service more seamless.
From cost-saving to game-changing: AI’s new role in business telephony
Why every small business should be using VoIP
Still using a traditional phone system for your business? You might be missing out. This post breaks down why VoIP is now a must-have for small businesses, and how it can help you work smarter, not harder.
What is VoIP?
VoIP, or Voice over Internet Protocol, lets you make and receive phone calls over the internet rather than through a traditional phone network.
