Poor call quality is not only frustrating but also detrimental to your business operations. So when deploying your Voice over Internet Protocol (VoIP) service, take a proactive approach and learn about possible call quality issues you might experience.

The earliest phones had power and leakage issues surrounding the wet cell batteries. More recently, cell phones have had their failings as well, such as dropped calls and short battery life. Today, VoIP technology has to deal with some minor complications, too.

To VoIP, or not to VoIP, that is the question that many small- and medium-sized businesses have been asking. And with good reason, since placing calls over the internet with a “Voice over IP” system is an increasingly viable option for SMBs given the robust features, ease of use, and cost savings.