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Azure and XenDesktop may not be household names, but the newest partnership between Microsoft’s cloud platform and Citrix’s virtualization client are making big waves in the industry. Announced at Citrix’s annual partner Summit, the newest thing in virtualization is a win for everyone.

Online video chat turns stiff customer service interactions into a more personal experience. Seeing the person you’re talking to makes for a more substantial conversation. With that in mind, businesses ought to integrate such a function if they want to make significant changes to the way they handle customer inquiries.

Preceding its general availability, Microsoft has recently rolled out a major update for Microsoft Teams -- Window’s version of the cloud-based team collaboration tool, Slack. The latest bundle of features will kick things up a notch, allowing you to do more than IM your manager about your weekly meeting or ask your colleagues to remove the “view only” setting on Google Docs.

Advertisements are invading every corner of our digital lives, but if there were one place users thought they’d be safe, it’d be Windows’ File Explorer. But that’s no longer the case. Microsoft has started advertising products inside the window users access to navigate their hard drive.

Ransomware is everywhere. Over the last couple years, dozens of unique versions of the malware have sprung up with a singular purpose: Extorting money from your business. Before you even consider paying for the release of your data, the first thing you must always check is whether your ransomware infection already has a free cure.

While a vast majority of ransomware that’s been developed targets Windows computers, malware authors have begun to attack Mac devices. Recently, researchers discovered a new ransomware strain, OSX/Filecoder.E, which encrypts Mac files and keeps them locked even after the victims have paid the ransom.

To those who are unfamiliar with Google Cloud Platform, it’s an app-development program offered via Google’s public cloud. It is Google’s answer to Amazon Web Services (AWS) and Microsoft Azure. Like those two cloud platforms, Google Cloud Platform offers similar services and a similarly structured free-trial period.

Adding value to your organization is very different than it was a few decades ago. Whereas business owners previously sought more tangible boosts like equipment and staff, cloud technology has totally changed the game. Now, a single piece of software is all it takes to totally revolutionize your fulfillment and shipping process.

Internet security company Cloudflare revealed a major flaw in their system. The so-called ‘Cloudbleed’ vulnerability leaked customer information from thousands of websites, according to Cloudflare researchers. Fortunately, there have been no signs of exploitation, but that doesn’t mean you should be complacent.

Most people have a vague idea of what a network firewall does. But some business owners are easily fooled by promises of quick and easy solutions that can be installed and managed right from your desktop. In the software vs. hardware debate, there’s a clear winner when it comes to your security.